What services does Webemart provide? We offer website design, e-commerce solutions, SEO, marketing, advertising, platform integrations, and ongoing maintenance for businesses of all sizes. How do I request a quote or proposal? You can request a quote through our website contact form, email us directly, or call our office for a consultation. Do you offer free consultations? Yes, we offer a free initial consultation to discuss your needs and recommend the best solution. How long does it take to start a project? Most projects can start within 1–2 weeks after agreement and deposit. What information do I need to provide before starting? We’ll need details about your business goals, existing brand assets, and any technical requirements for the project. Can you work with my existing website or platform? Yes, we can improve or redesign your current website, regardless of the platform. Do you work with businesses outside Canada? Yes, we work with clients across Canada, the U.S., and internationally. Which platforms do you specialize in? We specialize in WordPress, WooCommerce, and Shopify, along with custom-built solutions. How do you determine project timelines? Timelines depend on project size, complexity, and client responsiveness. How do I track the progress of my project? We provide regular updates via email, project management tools, and scheduled review calls.

How do I create an account with Webemart? Accounts are created when you begin a project or subscribe to a maintenance plan. How do I update my contact or billing information? Log into your client portal or contact our support team to update your details. Can I change my project details after signing the contract? Yes, but changes may affect the timeline and cost. How do I request additional services? Submit a request through your client portal or email your account manager. How do I reset my account password? Click the “Forgot Password” link on the login page or contact support. Can I assign multiple team members to access my account? Yes, we can create multiple user logins with role-based permissions. How do I upgrade or downgrade my maintenance plan? Contact our support team to adjust your plan at any time. How do I cancel my account or services? Send a written cancellation notice at least 30 days before your next billing cycle. What happens to my data after account closure? We securely delete your data unless retention is required by law. Is my account information secure? Yes, we use industry-standard encryption and security protocols to protect your information.

What payment methods do you accept? We accept credit cards, PayPal, and bank transfers. Do you require a deposit before starting work? Yes, most projects require a 40–50% deposit to begin. Are your prices fixed or subject to change? Prices are fixed once agreed in the contract, unless the project scope changes. Do you offer refunds? Refunds are only offered under specific conditions outlined in our service agreement. Who owns the website after it’s completed? Ownership is transferred to you upon full payment. Do you provide licenses for third-party plugins or themes? Yes, we provide valid licenses for any third-party tools used in your project. Are software licenses included in the project cost? Yes, unless otherwise stated in your proposal. Can I transfer my license to another provider? In most cases, yes—contact us for details. How do renewals for third-party tools work? We’ll notify you before license expiration and offer renewal options. What happens if my license expires? The tool may stop working or lose functionality until renewed.

Do you offer SEO and marketing services after website launch? Yes, we provide ongoing SEO, PPC, and marketing campaigns. Can you integrate my site with external apps and tools? Yes, we integrate with CRMs, ERPs, payment gateways, and more. Do you offer training on how to manage my website? Yes, we provide tutorials and live training sessions. Do you work with startups as well as large businesses? Yes, we work with businesses of all sizes. Can you help migrate my site from another provider? Yes, we offer full migration services with minimal downtime. Do you offer emergency website support? Yes, we provide priority support for urgent issues. Can you manage multiple websites for one client? Yes, we can manage and maintain multiple sites under one account. How do you handle website performance optimization? We use caching, image optimization, and server tuning to ensure top speed. Do you offer website accessibility compliance services? Yes, we ensure sites meet WCAG 2.2 and other accessibility standards. How do I contact Webemart support? You can reach us via email, phone, or the contact form on our website.

What services does Webemart provide? We offer website design, e-commerce solutions, SEO, marketing, advertising, platform integrations, and ongoing maintenance for businesses of all sizes. How do I request a quote or proposal? You can request a quote through our website contact form, email us directly, or call our office for a consultation. Do you offer free consultations? Yes, we offer a free initial consultation to discuss your needs and recommend the best solution. How long does it take to start a project? Most projects can start within 1–2 weeks after agreement and deposit. What information do I need to provide before starting? We’ll need details about your business goals, existing brand assets, and any technical requirements for the project. Can you work with my existing website or platform? Yes, we can improve or redesign your current website, regardless of the platform. Do you work with businesses outside Canada? Yes, we work with clients across Canada, the U.S., and internationally. Which platforms do you specialize in? We specialize in WordPress, WooCommerce, and Shopify, along with custom-built solutions. How do you determine project timelines? Timelines depend on project size, complexity, and client responsiveness. How do I track the progress of my project? We provide regular updates via email, project management tools, and scheduled review calls.

How do I create an account with Webemart? Accounts are created when you begin a project or subscribe to a maintenance plan. How do I update my contact or billing information? Log into your client portal or contact our support team to update your details. Can I change my project details after signing the contract? Yes, but changes may affect the timeline and cost. How do I request additional services? Submit a request through your client portal or email your account manager. How do I reset my account password? Click the “Forgot Password” link on the login page or contact support. Can I assign multiple team members to access my account? Yes, we can create multiple user logins with role-based permissions. How do I upgrade or downgrade my maintenance plan? Contact our support team to adjust your plan at any time. How do I cancel my account or services? Send a written cancellation notice at least 30 days before your next billing cycle. What happens to my data after account closure? We securely delete your data unless retention is required by law. Is my account information secure? Yes, we use industry-standard encryption and security protocols to protect your information.

What payment methods do you accept? We accept credit cards, PayPal, and bank transfers. Do you require a deposit before starting work? Yes, most projects require a 40–50% deposit to begin. Are your prices fixed or subject to change? Prices are fixed once agreed in the contract, unless the project scope changes. Do you offer refunds? Refunds are only offered under specific conditions outlined in our service agreement. Who owns the website after it’s completed? Ownership is transferred to you upon full payment. Do you provide licenses for third-party plugins or themes? Yes, we provide valid licenses for any third-party tools used in your project. Are software licenses included in the project cost? Yes, unless otherwise stated in your proposal. Can I transfer my license to another provider? In most cases, yes—contact us for details. How do renewals for third-party tools work? We’ll notify you before license expiration and offer renewal options. What happens if my license expires? The tool may stop working or lose functionality until renewed.

Do you offer SEO and marketing services after website launch? Yes, we provide ongoing SEO, PPC, and marketing campaigns. Can you integrate my site with external apps and tools? Yes, we integrate with CRMs, ERPs, payment gateways, and more. Do you offer training on how to manage my website? Yes, we provide tutorials and live training sessions. Do you work with startups as well as large businesses? Yes, we work with businesses of all sizes. Can you help migrate my site from another provider? Yes, we offer full migration services with minimal downtime. Do you offer emergency website support? Yes, we provide priority support for urgent issues. Can you manage multiple websites for one client? Yes, we can manage and maintain multiple sites under one account. How do you handle website performance optimization? We use caching, image optimization, and server tuning to ensure top speed. Do you offer website accessibility compliance services? Yes, we ensure sites meet WCAG 2.2 and other accessibility standards. How do I contact Webemart support? You can reach us via email, phone, or the contact form on our website.

Sign Out

Questions & Answers

Q: Policy, Safety & Copyright

How do you protect my website from hackers? We use firewalls, SSL certificates, regular updates, and security monitoring. Do you comply with GDPR, CCPA, and PIPEDA regulations? Yes, we design websites and handle data in compliance with relevant laws. How do you handle sensitive customer data? We store and transmit data using encrypted systems and never share it without consent. Do you provide SSL certificates for websites? Yes, every website we deliver includes SSL encryption. Who owns the copyright for the content and designs you create? You own them once the project is fully paid. Can I use content from other websites? No, all content must be original or properly licensed. How do you ensure all images and media are properly licensed? We use licensed stock media or create original content. What should I do if I find unauthorized use of my content? Contact us—we can assist with a DMCA takedown request. Do you provide DMCA takedown assistance? Yes, we can prepare and submit the necessary notices. How do you prevent plagiarism in content creation? We use plagiarism detection tools and follow strict content guidelines.

Some common questions we get about SolTech

Getting Started

What services does Webemart provide?
We offer website design, e-commerce solutions, SEO, marketing, advertising, platform integrations, and ongoing maintenance for businesses of all sizes.
How do I request a quote or proposal?
You can request a quote through our website contact form, email us directly, or call our office for a consultation.
Do you offer free consultations?
Yes, we offer a free initial consultation to discuss your needs and recommend the best solution.
How long does it take to start a project?
Most projects can start within 1–2 weeks after agreement and deposit.
What information do I need to provide before starting?
We’ll need details about your business goals, existing brand assets, and any technical requirements for the project.
Can you work with my existing website or platform?
Yes, we can improve or redesign your current website, regardless of the platform.
Do you work with businesses outside Canada?
Yes, we work with clients across Canada, the U.S., and internationally.
Which platforms do you specialize in?
We specialize in WordPress, WooCommerce, and Shopify, along with custom-built solutions.
How do you determine project timelines?
Timelines depend on project size, complexity, and client responsiveness.
How do I track the progress of my project?
We provide regular updates via email, project management tools, and scheduled review calls.

Manage your account

How do I create an account with Webemart?
Accounts are created when you begin a project or subscribe to a maintenance plan.
How do I update my contact or billing information?
Log into your client portal or contact our support team to update your details.
Can I change my project details after signing the contract?
Yes, but changes may affect the timeline and cost.
How do I request additional services?
Submit a request through your client portal or email your account manager.
How do I reset my account password?
Click the “Forgot Password” link on the login page or contact support.
Can I assign multiple team members to access my account?
Yes, we can create multiple user logins with role-based permissions.
How do I upgrade or downgrade my maintenance plan?
Contact our support team to adjust your plan at any time.
How do I cancel my account or services?
Send a written cancellation notice at least 30 days before your next billing cycle.
What happens to my data after account closure?
We securely delete your data unless retention is required by law.
Is my account information secure?
Yes, we use industry-standard encryption and security protocols to protect your information.

Purchase and License

What payment methods do you accept?
We accept credit cards, PayPal, and bank transfers.
Do you require a deposit before starting work?
Yes, most projects require a 40–50% deposit to begin.
Are your prices fixed or subject to change?
Prices are fixed once agreed in the contract, unless the project scope changes.
Do you offer refunds?
Refunds are only offered under specific conditions outlined in our service agreement.
Who owns the website after it’s completed?
Ownership is transferred to you upon full payment.
Do you provide licenses for third-party plugins or themes?
Yes, we provide valid licenses for any third-party tools used in your project.
Are software licenses included in the project cost?
Yes, unless otherwise stated in your proposal.
Can I transfer my license to another provider?
In most cases, yes—contact us for details.
How do renewals for third-party tools work?
We’ll notify you before license expiration and offer renewal options.
What happens if my license expires?
The tool may stop working or lose functionality until renewed.

Policy, Safety & Copyright

How do you protect my website from hackers?
We use firewalls, SSL certificates, regular updates, and security monitoring.
Do you comply with GDPR, CCPA, and PIPEDA regulations?
Yes, we design websites and handle data in compliance with relevant laws.
How do you handle sensitive customer data?
We store and transmit data using encrypted systems and never share it without consent.
Do you provide SSL certificates for websites?
Yes, every website we deliver includes SSL encryption.
Who owns the copyright for the content and designs you create?
You own them once the project is fully paid.
Can I use content from other websites?
No, all content must be original or properly licensed.
How do you ensure all images and media are properly licensed?
We use licensed stock media or create original content.
What should I do if I find unauthorized use of my content?
Contact us—we can assist with a DMCA takedown request.
Do you provide DMCA takedown assistance?
Yes, we can prepare and submit the necessary notices.
How do you prevent plagiarism in content creation?
We use plagiarism detection tools and follow strict content guidelines.

Questions & Answers

Services

Expertise

Solutions

Discover

Legal

About Us