Lifecycle Marketing · Canada
Retention is where
profit lives.
Email, SMS, and loyalty flows engineered to push LTV up 30-50%. In 2026, retention drives 60-70% of e-commerce profit — not acquisition. We build automated lifecycle systems that turn one-time buyers into repeat customers and advocates.
From one-time buyer to lifetime customer.
Our proven 4-phase process builds automated retention systems that compound revenue.
Audit & Segmentation
Customer data analysis, RFM segmentation, churn prediction, and lifecycle gap identification.
Flow Architecture
Welcome series, abandoned cart, post-purchase, win-back, and replenishment flow design.
Campaign & Automation
Broadcast campaigns, behavioral triggers, SMS integration, and loyalty program setup.
Optimize & Scale
A/B testing, send-time optimization, deliverability monitoring, and continuous LTV improvement.
Automated flows that generate 35% of revenue.
Email isn’t dead — it’s the highest-ROI channel in e-commerce. We build Klaviyo flows that recover abandoned carts, nurture post-purchase relationships, and reactivate lapsed customers. Every email is personalized by behavior, purchase history, and predicted LTV.
- Welcome series + onboarding flows
- Abandoned cart + browse abandonment
- Post-purchase + replenishment
- Win-back + sunset campaigns
- Dynamic product recommendations
95% open rates. Instant revenue.
SMS is the most intimate marketing channel — and the most effective for time-sensitive offers. We build Attentive and Postscript programs that complement email without cannibalizing it. Flash sales, back-in-stock alerts, and VIP exclusives drive immediate action.
- Flash sale + limited-time alerts
- Back-in-stock notifications
- VIP early access campaigns
- Two-way conversational SMS
- Opt-in growth + compliance
Turn buyers into advocates.
Loyalty programs increase repeat purchase rates by 3x and generate organic referrals. We configure Smile.io, Yotpo, and LoyaltyLion programs with tiered rewards, referral incentives, and VIP experiences that make customers feel valued — and keep them coming back.
- Tiered points + rewards system
- Referral program with incentives
- VIP early access + exclusive perks
- Birthday + anniversary rewards
- Social sharing + UGC incentives
Retention tiers for every customer base.
Monthly retainers scaled to your list size, platform mix, and revenue goals.
Basic email flows (welcome, abandoned cart) with monthly campaigns and standard segmentation.
- 3 core email flows
- 2 campaigns/month
- Basic segmentation
- Monthly reporting
- Klaviyo setup
- 30-day commitment
Full email + SMS with advanced segmentation, A/B testing, and loyalty program setup.
- 8+ email flows
- SMS integration
- Advanced segmentation
- A/B testing
- Bi-weekly reporting
- 60-day commitment
Enterprise retention with loyalty program, predictive analytics, and CDP integration.
- 15+ flows (email + SMS)
- Loyalty program setup
- Predictive churn modeling
- CDP integration
- Weekly optimization
- 90-day commitment
Maximum-scale retention with dedicated strategist, custom integrations, and managed programs.
- Unlimited flows + campaigns
- Dedicated lifecycle strategist
- Custom API integrations
- Real-time analytics dashboard
- Daily optimization
- 90-day commitment
Basic email blasts vs Webemart Lifecycle.
See the revenue difference between sporadic newsletters and engineered retention systems.
| Capability | Basic Email | Webemart |
|---|---|---|
| Automated Flows | — | ✓ 15+ |
| SMS Integration | — | ✓ Native |
| RFM Segmentation | — | ✓ Advanced |
| Loyalty Program | — | ✓ Built-in |
| A/B Testing | — | ✓ Continuous |
| Predictive Analytics | — | ✓ Churn model |
| Revenue Attribution | Basic | Full LTV |
| LTV Lift | Baseline | +47% |
Brands that kept customers longer.
Real lifecycle marketing results from D2C and e-commerce clients.
Clients who stopped churning.
Real results from businesses that built automated retention systems.
“Our welcome series alone generates $12K/month in attributed revenue. The abandoned cart flow recovers 18% of lost sales automatically.”
“SMS flash sale alerts drive 8% of monthly revenue with a 35x ROI. Attentive integration was the best decision we made.”
“The loyalty program increased our repeat purchase rate from 22% to 41%. Customers actually engage with the points system.”
Acquisition gets customers.
Retention gets profit.
Book a free retention audit. We’ll analyze your current email flows, SMS potential, and loyalty gaps — then design a system that maximizes LTV.